App Support

Email me at elijah@commonerapps.com with "Bug Report" in the subject line. Please include:

• App name and version number
• Device model and operating system version
• Detailed steps to reproduce the issue
• Screenshots or screen recordings if applicable
• What you expected to happen vs. what actually happened

I welcome feature requests! Email me at elijah@commonerapps.com with "Feature Request" in the subject line. Describe the feature you'd like to see, how it would benefit users, and any specific functionality you have in mind. I'll review all requests and consider them for future updates.

I release updates on the following schedule:

• Bug fixes: As soon as possible, typically within 1-2 weeks
• Minor updates: Monthly for performance improvements and small features
• Major updates: Quarterly for significant new features
• Security updates: Immediately when needed

All projects include 3 months of free support covering bug fixes, minor performance optimizations, and technical assistance. After that period, I offer affordable ongoing maintenance plans, or you can work with any developer since you own all the source code.

App Store rejections are rare with my apps since I follow all guidelines carefully, but if it happens, I'll fix any issues at no additional cost and resubmit until approval. This is covered under your project agreement and 3-month support period.

While my primary focus is development, I can provide guidance on App Store optimization (ASO), help create compelling app descriptions and screenshots, and share best practices for app marketing. For comprehensive marketing campaigns, I can recommend trusted partners.