App Support

Email Support

Get help via email with response times typically within 24 hours.

elijah@commonerapps.com

Phone Support

Available Monday through Friday, 9 AM to 5 PM MST.

(801) 946-9396

Frequently Asked Questions

How do I report a bug?

Email our support team with "Bug Report" in the subject line. Please include:

  • App name and version
  • Device model and OS version
  • Steps to reproduce the issue
  • Screenshots (if applicable)

How do I request a feature?

We welcome feature requests! Email support@commonerapps.com with "Feature Request" in the subject line. Describe the feature you'd like to see and how it would benefit users.

App Update Schedule

We release updates monthly for bug fixes and performance improvements. Major feature updates are released quarterly.

Support Status

Current Response Time

Email: Within 24 hours

Phone: Under 5 minutes

System Status

All systems operational